How to send Task Notifications to multiple people?

How to Send Task Notifications to Multiple People

1. Access the Axonator Builder

   • Go to builder.axonator.com
   • Log in to your Axonator account

2. Navigate to your workflow

   • Select the app containing your workflow
   • Open the workflow where you want to set up multiple notifications

3. Locate the task assignment action

   • Find the action in your workflow where tasks are assigned

4. Configure Task Assignment Policy

   • Set the “Task Assignment Policy” to “Task Escalation users”
   • Select the group to which tasks will be assigned from the “Assign to which role” dropdown menu
     

5. Enable email notifications

   • Select the “Fill Form” action
   • Go to its properties
   • Look for the “Send Email Notification” option
   • Toggle it ON to activate email notifications

6. Set up multiple recipients

   • Find the “Additional Recipients” or similar field
   • Add email addresses of all people who should receive notifications
   • Separate multiple email addresses with commas

7. Save your changes

   • Click the “Save”  button to confirm your settings

8. Test the workflow

   • Run a test to ensure notifications are sent to all intended recipients

9. Monitor and adjust

   • Check that all recipients are receiving notifications as expected
   • Make adjustments if needed

Important Notes

• The “Task Escalation users” setting allows for more flexible task assignment
• Ensure all email addresses are correct and up-to-date
• Regularly review and update your notification list to maintain efficiency