Revolutionizing Market Research Audits with Axonator Platform

Challenge

The client required a solution to streamline quarterly mystery shopping and retail audits, ensuring no duplicate submissions, enforcing user-specific constraints, and accommodating language preferences.

Solution

Leveraging Axonator’s robust features, including a mobile form builder, workflow automation, and dynamic visibility, we tailored a solution. Constraints were implemented for quarterly actions, preventing duplicates, and allowing flexibility for different users and days. Language adaptation features were used for prompt changes based on user preferences.

Results

• 40% Reduction in Audit Processing Time: Axonator’s streamlined workflows significantly reduced the time required for quarterly audits.
• Error Elimination: Constraints on actions and checklist submissions ensured data accuracy and eliminated manual errors.
• Enhanced User Adaptability: Language adaptation improved user experience by displaying prompts in the user’s chosen language, fostering better communication.

Impact and Results Achieved

• 40% Faster Audits: Quarterly audits were completed 40% faster, improving operational efficiency.
• Zero Duplicate Submissions: Axonator’s constraints eliminated the possibility of submitting the same checklist twice in a quarter.
• Global Adaptation: Language features enhanced communication by displaying prompts in users’ preferred languages, improving overall user adaptability.