Enables Faster Resolutions

Axonator incident management app have features like location intelligence in the form of GPS and Geofencing, and various collaboration tools help in cutting the response time and faster resolution of any emergency situation. A dashboard view of KPIs helps higher management in monitoring the incident responses for greater accountability and faster resolution

Intelligent Signalling For Quick Turnaround

For effective incident management and accelerated response, the alerts and push notifications are synchronized with mobile devices, tablets, or even smartwatches. The alerts and notifications help in intelligent signaling that can be modified as per the type and severity of the incident and also escalation alerts are instantly transmitted to relevant stakeholders

Automated Response Prioritization

Incident Management App provides a comprehensive incident tracking, prioritizing and management system focused on providing flexibility, efficiency, and real-time visibility. Configure the priority of issues depending on their significance and urgency, and automate the prioritizing of incidents

Effective SLA Management

Set numerous SLAs for job deadlines and automate escalation criteria depending on different kinds of issues and groups to ensure that issues are resolved on time. Increase the speed with which issues are resolved by allocating them to technicians as soon as they are logged into the help desk software

Easy Follow-ups After the Incidents

Your incident management partner goes wherever you do! Axonator is a revolutionary mobile-first incident management app that helps your team to keep everyone up to date with team progress as well as deliver accurate feedback

Fully Customized and Flexible

Fully flexible and customizable to meet the needs of particular departments and incident types. The app is very versatile, allowing for seamless connection with other software platforms, which allows for the inclusion of new functionality to make incident management more robust and effective