Axonator field service management software is an essential part of businesses, especially the ones who deploy a large number of field staff for their operations. In this context, the Axonator field service management software is a boon for FM companies, deploying a large number of service and inspections staff for the implementation of their business processes.
The Axonator field service management software ensures that all field processes are carried out smoothly, not only resulting in better service delivery from the field staff deployed for solving the service requests, but also maintaining the installed building equipment and systems properly for smoother FM operations.
Every business process is streamlined and even automatized for better flow and workability.
Facility managers get notifications immediately for every field process, helping them to be in control even if not present there physically.
All Axonator software is customizable as per your specific needs for better results and cost-effectiveness
All Axonator apps, individual or available under app suites are open to third party apps for better performance and service delivery.
All the collated numbers from the field data are displayed in informative dashboards, making the data turn alive, narrating the true picture of the field processes.
The field service management software by Axonator has powerful capabilities for reporting, keeping you always in the know.
FM companies, big and small, deploy a considerable number of field staff, ranging from facility managers to service and inspection technicians for the implementation of their set systems and processes. These staff can be concentrated in a single building cluster, and for enterprise level FM companies, field staff can be scattered across large swathes of territory. Axonator field service software helps to track and manage such staff.
Axonator field service management software helps FM companies to strengthen their field staff monitoring, helping the field staff by tracking software, and also give valuable inputs to their technicians and inspectors real time, with the help of various apps and software, equipping such staff with tools and instruction to execute their work well.
All Axonator apps have a robust app architecture, leading to refinements and tinkering of the apps deployed, both at the micro and macro levels, leading to software being nimble and agile, and hence the apps can be scaled up as per the prevailing business environment.
Axonator field service management software can also work in conditions where internet connectivity is less or absent, and still the apps can store and process captured data easily. This information can be retrieved when connectivity is restored, which facilitates the work of field technicians, inspector, maintenance personnel, etc.
Axonator apps help field technicians, maintenance and repair staff, inspectors, supervisors and surveyors to send instant reports once their task has been completed. This is in the form of inspection reports, filling up maintenance logs, building condition surveys and many more, so that once the job is completed, the reports are at once mailed to the head-office, managers and the other support staff.
The field service management apps/software result in high customer satisfaction, as each and every service request is addressed promptly, leading to great feedback and appreciation from the customers. All this ultimately results in improved business performance, having a positive impact on the bottom line. In addition, increased field visibility for managers results in greater performance levels and adherence to high quality and service delivery standards as well.
Our team will demonstrate how to create an app and use advanced features of Axonator.
