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Stay Relevant to Customer Expectations with Axonator Feedback App

The Axonator Feedback App helps you to record and measure customer feedback, customer satisfaction levels, and service quality provided. Gather customer feedback from diverse customers, locations, and platforms to improve your service delivery and profitability.
Axonator Feedback App

A Novel Mobile Way of Collecting Feedback

Taking Customer Feedback Was Never This Easy!

Axonator offers the simplest way of customizing feedback forms accessible from any mobile device to measure the satisfaction levels of customers or complaints. Customize form fields as per your requirements and record clean information every single time. 

Gather Customer Feedback Easily via Feedback App of Axonator
Use Feedback For Different Purposes ​- Axonator

Single App for All Kinds of Feedback

Collect variety of information easily using the Axonator Feedback App. Spread the information across customer complaints, evaluation of any service provided, points for improvement, knowing customer preferences, collecting customer demographics, collection of feedback through different channels like tablets, smartphones, and SMS.

Mobile Touchpoint Compatibility for Quick, Real-time Feedback

The feedback app is capable of collecting information from different touch points like through a tablet kiosk when a customer is paying at the billing counter, feedback through smartphone, embedding links on social media or even through QR codes placed at billing counters. 
Customer Feedback Touchpoints ​- Axonator Feedback App

Integration with Legacy Systems

Send Data to Third Party Software

Powerful integration capabilities of Axonator mobile forms mean that systems are integrated seamlessly and quickly, and data can be securely moved from one system to another. You assume total control of your data and spend more time analyzing and using the collected data rather than spending time on technical or compatibility
CMMS Integration

Never Ignore The Voice of Your Customers

Improve efficiency with configurable forms that connect with your existing process and systems. We understand every research project is different!

Different Use Cases Feedback App

Different Use Cases

The Axonator Feedback App can also be used to collect info for market research, and for gathering a cross sectional view of participants at different events, training sessions or exhibitions. 

A Personalized Interface​ Feedback App - Axonator

A Personalized Interface

The Feedback App can be customized as per the user requirements to reflect the company branding along with the logo, selected fonts and color schemes.

Utilize Multiple Functionalities ​via Axonator's Feedback App

Utilize Multiple Functionalities

The Axonator Feedback App lets you to capture customer feedback in different formats plus adding the functionality of inserting multimedia. Collect feedback even in offline mode and synced once internet is restored.

Highly Flexible Feedback App Architecture

Highly Flexible App Architecture

Powered by easy and intuitive interface for easy usage, the app offers various feedback form templates to choose from. The app also supports advanced reporting collecting data points from the customer feedback.

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Axonator provides purpose-built enterprise solutions configured to each customer’s specific needs. Contact us now to learn how Axonator can work for you.

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