Do you remember when all the maintenance tasks used to be done on paper-based processes?
The time where all the administrative tasks involved were collected on paper and were filled with countless paper books, logs, and notes?
And now, in the world of mobile apps and digital software, many companies have switched over to CMMS-powered work order management. But why?
As a digital software solution, work order management software has come a viable way for companies to service customers efficiently and create sustainable growth
The whole model comes as a dynamic procedure that necessitates collaboration across various departments, accurate scheduling, and accounting for nearly every eventuality that may emerge over the course of a task
Ok, what is the software that we are talking about? Well, in simple terms, work order management software is a tool that enables facility managers to track and manage all work order information from a single dashboard
Hence, location managers can simply manage work orders across a multi-location organization with a single area to make service requests, monitor real-time status updates, track completion, and provide comments on work completed
The major advantage of having such a system is that it automates the operations. A work order may be entered, authorized, and delivered to technicians with a few mouse clicks
Here are some of the prominent benefits that the majority of the software on the market offers: Take a look. I’ll be explaining them quickly and directly
Automate Repetitive Tasks
Forecast and schedule routine preventive maintenance to avoid costly asset replacements and emergency failures. Save time by automating scheduled maintenance scheduling based on reported asset requirements
Boost Performance
Improve service provider and contractor performance by immediately displaying photos, full repair history, and other important asset information within the work order management platform
Increase Equipment Lifespan
A well-planned and performed preventative maintenance program may extend the life of equipment and assets while lowering maintenance costs. Work order management software helps to avoid emergency repairs which are more expensive than preventive maintenance
Enhance Productivity
By digitizing your work order management systems, simplifying work order submission, and automating contractor dispatch, you may improve operational and administrative efficiency. You also get to reduce the amount of time spent manually sorting, ranking, and submitting bills for approval
With the definitions, needs, features, and benefits aside, let’s see the ways work order management software streamlines operations. Once again, let’s dive directly into it
Furthermore, work order maintenance software such as Axonator will help you to track and maintain the history of assets and helps you do inventory management the right way. Tracking history and previous work done through/on assets will help to define the lifespan of the equipment
It will tell the managers which tools need to be replaced, which requires part ordering, and which tools are coming up on their warranty time. All of this can be done without going to the traditional route of paper-based processes
Additionally, the software will enable users to manage costs and expenditures spent on the equipment. Once again, keeping a good history will also help in estimating costs that assets will take in the long term
3D View in Space Management
Every day, companies go through thousands of work orders which can become cumbersome to manage. Challenges can arise in identifying the area where the job is required, assigning the right technician, establishing the right costs of the job, generating automating reports, and receiving alerts and notifications
One of the easy ways to solving such problems is having a good work order management system that shows planning in a 3D view. This view entails the entire buildings, facilities, and environment with complete floor maps built into it. Not only the space, but the software solution can also display assets and the place where the technician will perform the job in a good physical view
Having a perfect floor mapping in the work order management software solves the problem of accountability and transparency. Not to mention, the software can also generate real-time alerts and notifications for technicians and managers alike
Having a perfect floor mapping in the work order management software solves the problem of accountability and transparency. Not to mention, the software can also generate real-time alerts and notifications for technicians and managers alike
Manage Work Orders in a Calendar View
Work order management software is built to offer complete visibility and accountability in real-time view regarding all the jobs involved. With a calendar view, you stay up to date with all kinds of work orders creation, that are scheduled, are in progress, or are completed
Such a clean view also helps managers to track progress and maintain the right efficiencies needed to complete jobs in a timely manner
Axonator work order management software offers a work order ticketing system with the ability to place work orders in cards, assign the right technician, and format them with filters such as assigned worker, task location, asset type, task priority, and severity of the service request, etc
Complete Work Orders on the Go with Mobile
The mobile-centric features of a work order management system have come to be a boon for field workers. The advent of mobile in facility management has simplified the work of field workers. Where workers had to manually input their data onto the paper or use the laptop spreadsheets to do, they have now taken advantage of the mobile device in hand to complete work orders
Not only that, the work order management platform from Axonator further simplifies the work with GPS capabilities, Geo Tagging, field tracking, alerts, and notification to completely transform the way workers work in the field. On the other hand, office members will get a comprehensive view of activities undertaken, their status, the expenses, incident details, and more in a customized dashboard
Automatic Report Generation
While major market players in the industry such as Servicenow offers the option of report generation, the users still have to go through filters, dates, and apply other exterior methods to get to the options of report generations
However, Axonator offers the capability to generate reports as you like. Whatever reports managers need can generate by setting the right kind of workflow. They want automatic report generation after the day of work, after the work order is finished, or even any particular task is attached to someone with alerts and notifications
Digital Dashboard and Data Analytics
For a manual technique, such as a paper-based process, to be regarded as accurate, facility managers would have to rely on manually entering important data. This is not only a time-consuming procedure but there is also no mechanism to priorities work orders
An alternative automated approach for you is to deploy a work order system, which can change the way work orders are handled and maintained. It also allows staff to enter normal maintenance requests and tasks into a dedicated centralized location
This implies that all work orders are recorded in a single centralized system, where facility managers and maintenance teams can take the necessary measures to address each order
All employee issues are received and addressed using this automated method. As a result, there is a better working environment with higher morale and productivity among employees
Coupling smart dashboards and automatic report generation result in a system that is rich in information and offers digital data analytics. With analytics, organizations can drive decisions based on what is working for them and tweaking what is not working. Overall, managers get a complete picture of the work order management system to grow and scale the business operations
Axonator Work Order Management software is all about the benefits mentioned above. It is a simple, mobile-centric software that enables facilities managers to easily track and manage all work order information from a handheld device. You can signup for the trial here!
A lot of facilities owners, managers, and organizations get afraid when they hear the term Work Order Management System or Facility Management Software
It sounds like a very demanding process/system filled with large expenditures, time, training, hard implementation, and a needed workforce
If you are not that familiar with work order management software give Axonator a try. The trial is free!
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